Jabil has opened a new intelligent logistics hub in Penang, Malaysia, combining artificial intelligence (AI), automation and connected warehouse technologies to improve inventory visibility, traceability and supply chain resilience for global manufacturing customers.
Jabil has opened its next-generation Intelligent Logistics Hub in Penang, Malaysia, as part of an investment designed to strengthen supply chain resilience and support growing customer demand for increasingly complex products.
The new facility spans approximately 417,000 square feet at Valdor Industrial Park in Sungai Jawi, Penang, and incorporates AI-enabled technologies to streamline inventory management, improve traceability and tracking, and automate warehouse operations through robotics and connected systems.
The hub is designed to enhance back-end logistics operations while supporting customers facing increasing supply chain volatility, rising logistics costs and growing demand for greater inventory visibility.
HH Yeo, Senior Vice President of Operations at Jabil, said: “Supply chain volatility, rising logistics and operating costs, and the need for greater visibility into inventory are a few challenges faced in today’s advanced manufacturing and electronics supply chains. Coupled with the growth we see in the region, the new facility is a timely investment to enhance our automation capability and help Jabil grow to meet our customers’ future needs.”
Leveraging Penang’s strategic location, the logistics hub will support end-to-end material movement across multiple warehouse and production processes.
Its capabilities include kitting, inventory management, automated storage and retrieval systems (ASRS), sequencing, packing, cross-docking, traceability and just-in-time (JIT) delivery to production lines.
The facility has capacity for approximately 52,300 pallet positions and incorporates climate-controlled storage for sensitive materials, including semiconductors and advanced electronic components. It also features high-bay stacker cranes, autonomous robotics and digital twin technology.
At the centre of the operation is an AI and Internet of Things (IoT)-powered Digital Twin platform that provides real-time operational visibility, preventive maintenance capabilities, energy optimisation and end-to-end inventory traceability.
Warehouse operations are supported by an integrated fleet of approximately 160 autonomous mobile robots (AMRs), forklift mobile robots (FMRs), sky transfer units (STUs), robotic arms and automated scanning systems.
These technologies enable seamless movement of materials and inventory from inbound receipt through to outbound fulfilment while improving operational efficiency and supporting long-term reliability.
The facility has also been designed to FM Global standards to provide a resilient and secure operating environment for high-value materials.
Sustainability has been incorporated throughout the hub’s design and operations.
A rooftop solar photovoltaic system is scheduled for installation in September 2026, supporting the facility’s target of achieving GreenRE Bronze certification while contributing to lower-carbon industrial operations.
The facility was delivered by PTT Synergy Group Berhad through its wholly owned subsidiary PROTT Sdn. Bhd., which integrated the warehouse’s automation systems, smart logistics technologies and digital twin capabilities.
Dato’ Hj Abd Rahim bin Hj Jaafar, Executive Chairman of PTT Synergy Group Berhad, said: “The Jabil Intelligent Logistics Hub demonstrates how Malaysian innovation and engineering capabilities can deliver world-class industrial infrastructure that meets the evolving needs of global supply chains. This project reflects our commitment to enabling smarter, more resilient, and future-ready industrial ecosystems that support Malaysia’s economic growth and competitiveness.”
Jabil established its first Penang operation in 1995 and now employs more than 14,000 people across eight facilities in Malaysia, supporting industries including automotive and transportation, cloud and data centre infrastructure, defence and aerospace, healthcare, and semiconductor capital equipment.
