Boosting digital transformation and elevating the customer experience across the industry, Huawei’s latest portfolio of smart retail solutions is set to change the face of intelligent retail technology.
HUAWEI DRIVES SMART RETAIL WITH LEADING SOLUTIONS
Speaking at EuroShop 2026, Huawei explored the fundamental shifts taking place across the retail and sales landscape.
In the face of digital transformation, traditional retail stores are transitioning into instant service hubs where smart devices optimise in-store operations. At the same time, supply chain activities are no longer driven by reactive stock management but by anticipatory demand forecasting.
On the flip side, customers are increasingly searching for artificial intelligence (AI)-powered shopping experiences that revolve around tailored and highly personalised services.
Within this context, Huawei’s newest smart retail solutions will help operators seize opportunities across cognitive supply chains, facilitate immersive customer experiences, and bring to the fore leading IP and IT infrastructure.
A NEW ERA OF SMART RETAIL SOLUTIONS
At the helm of Huawei’s roll-out is its smart store solution, which involve electronic shelf labels that use Bluetooth Low Energy 5.4 to facilitate centralised, real-time price and promotion updates. This specialised technology helps reduce operating costs and streamline the customer experience.
The company’s solutions also include radio frequency identification (RFID)-enabled access points fitted with passive tags that instantaneously track inventory movements and stock levels. As such, retailers have greater oversight of their inventory and improved restocking processes.
Equally integral to tackling the challenges of an evolving retail landscape, Huawei’s cognitive supply chain solution offers AI-driven predictive demand planning tools that enable advanced sales and order forecasting, therefore supporting supply chain management.
Taking the customer experience to a new level, Huawei’s smart solutions also involve a virtual showroom platform that uses the latest innovations in AI and augmented reality to create immersive product presentations and interactive consultations.
Using AI-powered contact centres allows retailers to provide direct video communication between customers and service staff, ensuring efficient handling of enquiries.
Moreover, the company launched its leading IP and IT network and storage infrastructures that support rapid deployment and reliable operation of smart applications.
A CHANNEL FOR INDUSTRY DIALOGUE
Positioned as a keynote speaker at EuroShop 2026, the world’s leading technology trade fair, Huawei raised awareness around current retail trends, highlighting noteworthy examples of key European companies.
The presentations specifically focused on real-time data utilisation, automation, and AI-driven customer experience.
EuroShop 2026 also saw Huawei host roundtable discussions on smart retail solutions and infrastructure.
The company’s presence at the event and launch of its newest smart retail solutions demonstrated Huawei’s commitment to driving transformation in retail and reaffirmed its position as a top global provider of ICT solutions.


