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UPS has opened its largest and most technologically advanced logistics facility in Asia Pacific, as the parcel and supply chain giant ramps up investment in warehouse automation and regional fulfilment infrastructure to support increasingly complex customer supply chains.
The new Taoyuan International Logistics Center (TILC) in Taiwan is designed to help businesses improve warehouse productivity, strengthen supply chain resilience and accelerate access to UPS’s wider global freight and logistics network.
Spanning more than 81,000 square metres, the facility more than doubles UPS’s warehouse footprint in Taiwan and represents nearly US$100 million in investment.
Located five kilometres from Taoyuan International Airport, Taiwan’s largest cargo airport, the site connects customers directly into UPS’s network of 22 weekly flights operating through the airport.
The facility has been built to support customers across sectors including semiconductors, medical technology and other high-value industries.
Lauren Zhao, president of UPS Asia Pacific Supply Chain Solutions and Freight Forwarding, said: “Businesses across Asia Pacific are pursuing many opportunities to strengthen every part of their supply chain.”
She added: “The TILC, which was created to meet evolving customer needs, boosts productivity, efficiency, agility, and gives customers flexibility for future challenges.”
Lauren Zhao, President of UPS Asia Pacific Supply Chain Solutions and Freight Forwarding
Automation at the centre of warehouse strategy
A key feature of the new logistics centre is its deployment of autonomous mobile robots (AMRs), which UPS is using to automate warehouse tasks including:
Pick and pack operations
Inventory management
Shelf loading and movement
The robots enable significant efficiency gains across warehouse workflows.
Customer orders can be processed and packed onto shelves around 40% faster than current speeds
Customers can double the number of products stored in equivalent shelving space
Order-picking errors are reduced to near zero
Zhao said: “Overall, using the AMRs can lead to a doubling in productivity, and a significant improvement to the customer experience.”
She added: “The faster we can process, pack and pick our customers’ inventory, the faster they can respond to orders from their customers, increasing satisfaction.”
Supporting semiconductor supply chains
The facility is already being used by Applied Materials as its Asia continental distribution centre.
Erix Yu, Group Vice President and President of Applied Materials Taiwan, said: “Applied Materials is strengthening the speed and agility of our supply chain as AI drives global semiconductor demand to new heights.”
He added: “The UPS TILC provides a scalable, flexible and automation-ready logistics foundation that supports Applied’s regional growth initiatives.”
Strategic logistics investment in Asia Pacific
The launch forms part of UPS’s broader investment strategy across Asia Pacific as companies seek more agile, technology-enabled logistics models to support cross-border trade and demand volatility.
The facility strengthens its ability to provide integrated logistics, digital and supply chain services to businesses across Taiwan, with delivery access to more than 200 countries and territories.
This article was produced by the editorial team at APAC Outlook and published as part of the Outlook Publishing global network of B2B industry magazines.
Outlook Publishing delivers industry insights, company stories, and sector coverage across manufacturing, mining, construction, healthcare, supply chains, food production, and sustainability.
APAC Outlook provides ongoing coverage of organisations and developments shaping industries across the Asia-Pacific region.
