Breaking with traditional enterprise software pricing

Aligning software investment with operational outcomes
Mark Moffat, CEO at IFS, said the new model is intended to encourage companies to deploy AI wherever it creates operational value.
“This is a clear message to our customers: rather than rationing users, IFS wants you using AI everywhere you can to create value. Our customers should not have to choose between automating their operations and controlling their software costs. This progressive move on pricing removes that trade-off entirely. We’re not pricing the workers. We’re pricing the work.”
Enabling enterprise-wide industrial AI adoption
IFS said the pricing shift is designed to support broader adoption of Industrial AI across complex industrial environments.
By linking software investment to operational systems rather than workforce size, companies can expand AI deployment across functions without concerns about escalating licensing costs.
The approach is designed for industrial systems of action, where software investment aligns with operational environments instead of the number of employees, contractors or automated systems accessing the platform.
According to IFS, this framework provides measurable, auditable and transparent metrics that ensure organisations pay for the operational value supported by the system.
Supporting growing demand for industrial AI
IFS says the change reflects growing demand for AI capabilities across industrial sectors including manufacturing, energy and asset-intensive industries.
Industrial organisations are approaching a period of significant expansion in what they can produce, maintain and deliver using AI-driven technologies.
The company said its pricing strategy is intended to ensure AI adoption is not restricted by traditional enterprise software licensing models.
Industry analysts weigh in on pricing shift
Industry analysts say the approach reflects evolving expectations around enterprise software purchasing models.
Mickey North Rizza, Group Vice-President, Enterprise Software at IDC, said the change introduces greater flexibility for organisations adopting emerging AI technologies.
“IFS moving into the next realm of pricing means buyers have flexibility in the Agentic world. IFS new pricing model helps companies operationally scale their investment to the value levers it needs to run the business. This new methodology will help clients sustain their economic value.”
Aly Pinder Jr, Research VP, Aftermarket Services Strategies at IDC, added that the model reflects changing expectations among asset-centric organisations.
“Asset-centric organizations have made the shift to expect to work with technology vendors that can align the partnership in a way for shared benefit and flexibility enabling growth as market conditions evolve.”



