Discover the latest trends and insights in the region’s dynamic retail sector, from e-commerce to brick-and-mortar stores. Our corporate stories feature profiles of retailers that are driving innovation in areas such as sustainability and customer experience.

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Retail Corporate Stories

H. L. Yong

Approaching its centennial anniversary, family-owned business  H.L.Yong maintains the same client-centric course that has seen it grow from humble beginnings to lofty heights. 

By Editorial Team

Indonesia: A Booming Market for Online Shopping

In Indonesia, online retail is blossoming: a report from Research and Markets showcased that Indonesia's online retail market has been the biggest in the region due to its hefty population.

By Editorial Team

InternetRetailing Expo Indonesia 2018

The 3rd edition of InternetRetailing Expo Indonesia happening this January, 2018 (24-25 January, 2018, Pullman Jakarta Central Park) is aimed at the progressive retail business industry and its changing landscape of how retailers interact with the consumer through the multichannel shopping experience.Alongside a retail technology conference rich in relevant content, this event also hosts more clinics, meeting scheduling platforms, networking breaks and other sessions worth your day out of the office!Why Indonesia?Retail ecommerce sales in Indonesia summed up to US$5.65 billion (S$7.92 billion) last year, up from US$4.61 billion in 2015. It is expected to increase to US$10.34 billion in 2019. Experts believe that there is space for innovation because of Indonesia's vast market and progression potential.The two-day programme designed to help brands and retailers transform their operations will attract more than 3,000 key retail stakeholders and 80-plus exhibitors who will provide their expertise and innovative solutions on the following:•    Online and offline ecosystem•    Cross-border ecommerce•    Mobile•    Measurement and  analytics•    Social•    Content marketing•    Insights & data•    IoT / Big Data / Cloud / Tech innovations •    Logistics and fulfilment•    Payment and securityInternetRetailing Expo Indonesia 2018 is your opportunity to transform your retailing business. Taking your business ‘online’ promises increased sales, international customers and a more engaged, loyal customer base. If you’re looking to progress from offline to fully-fledged online retailer, then you need to learn the lessons from retailers across Indonesia that have tried, failed and succeeded in a wealth of aspects of online retail.Register your visitor pass for free to access the exhibition and see the

By Editorial Team

Ooredoo Offers Additional SIM Self-Registration Channels

Ooredoo Myanmar announce and introduce a self-checking and self-registration portal for their SIM cards, providing four step by step options to register.

By Editorial Team

Ooredoo Myanmar Opens Village Kiosks

Ooredoo Myanmar, the best customer experience provider in Myanmar has launched Ooredo Village Kiosks as the first step to provide the best customer services to its customers in rural and peri-urban communities across Myanmar. Ooredoo is the first to launch such model in Myanmar for telecom industry.Ooredoo has opened more than 100 branded stores in the urban areas in Myanmar and it has designated Ooredoo village kiosks to enhance opportunity to provide its products and services such as  SIM cards, top-up credit, SIM registration, additional service and other promotions to its customers in rural and peri-urban comminutes across Myanmar.Oredoo opened the Ooredoo Village Kiosks at Mine Thauk, Khaung Taing, Nang Pan, Ywar Ngan, Lawksawk in Shan States, Intagaw, Okkan, Gon Hnyin Tan and Oh The Kone in Bago Region and Moe Kyo village in Pyin Oo Lwin Township starting from September 29, 2016. The opening ceremonies were celebrated in each place with local customer and guests with fun activities including games, singing contest, traditional dances and gave away gifts with activities.The Ooredoo Village Kiosks Kayah State will open soon and more across Myanmar in the near future to provide convenience and services for customers living in rural areas.  

By Editorial Team

Singapore Jewellery and Gem Fair 2016

Southeast Asia’s most professional international jewellery trade fair today announced a series of events and components to its 4th edition offering enhanced business and buying experiences for visitors. Held from 4th to 7th November at the Marina Bay Sands Exposition and Convention Centre and hosting over 100 exhibitors from 28 countries, the Singapore Jewellery & Gem Fair 2016 (SJGF 2016) is the platform to view most varied collection of regional and international fine jewellery and gems. Ranging from diamonds, precious gems, and pearls, to never before showcased in Southeast Asia handcrafted jewellery available at attractive prices for trade buyers and jewellery enthusiasts. Announced today, in partnership with MasterCard, visitors to SJGF 2016 will receive an additional 10% discount on purchases made at the fair with participating exhibitors. Singapore Jewellery & Gem Fair 2016 is a professional trade fair which combines a line-up of events, seminars, and experiential activities immersing jewellery industry players and high-end buyers in a full 360 jewellery experience. Over the course of the four-day event, attendees can participate in seminars and workshops led by contemporary experts such as Tanja M. Sadow in Assessing Diamond Cutting and Creating Creative Designs in Jewellery to keeping up-to-date with business with trade seminars such as Revolutionary Systems and Tools for the Small Business Owner and Marketing Gemstones & Jewellery to Millennials. SJGF 2016 will also play host to the Singapore Jewellery Design Award (SJDA) themed this year as Metamorphosis and celebrating creative yet commercially attractive original pieces. The Singapore Jewellery Design Award will take place on the morning of the opening day (4th November), followed by an Exclusive Fashion Show in the afternoon featuring

By Editorial Team

A Unique Proposition of Intelligent Trader Solutions

Brandtone’s Trader solution allows consumer brands such as Unilever, Diageo and Kellogg’s to create direct relationships with millions of independent store owners via their mobile phone, and this service has now been compounded by a deal which combines Accenture’s Route to Market solution that provides commercial intelligence and analytics with the former’s mobile marketing expertise.Trade in developing and emerging markets is dominated by small ‘mom and pop’ stores (95 percent of retail sales in many countries), a notoriously difficult segment to reach at scale. Brandtone Trader allows brands to connect with, motivate, incentivise and reward independent retailers via their mobile phone.During registration, store owners are asked to answer profiling questions, providing vital information about their store and how they do business. The rich data gathered allows future messaging to be highly targeted, providing the retailer with valuable information which will help to grow their business. Store owners are then sent ongoing personalised targets and messages through mobile which are tailored to their business goals. Brandtone Trader provides real-time performance data meaning these messages can be optimised and communication stays relevant.Working together with Accenture and Brandtone, consumer brands will benefit from enhanced visibility, management and control of their distribution chain. Trader programs will enable brands to form long-term relationships with those who operate in the independent trade channel, allowing them to grow sales and widen distribution.  In a number of emerging markets, where Accenture and Brandtone have already collaborated, brands have been able to reach more than 90 percent of the independent trader universe and increase sales by up

By Editorial Team

Retail Congress Asia Pacific

Retail Congress Asia Pacific delivers fresh, usable insights and predictions into the dynamic Asian retail landscape. On 12-13 October, 2016 leading retail experts will unite and share their knowledge of this ever-changing industry.The theme for this year’s Congress is ‘The evolution of retail in Asia-Pacific: innovation and disruption’. It brings together all of the key issues facing retailers across this large and vitally important region. Senior retailers have expressed how they are grappling with the challenges of tough economic conditions and a growing acceptance by consumers to move online.As in most other parts of the global retail industry, businesses are having to adjust to the same forces shaping consumer behaviour. However in Asia, the scale and speed of mobile adoption and use of social media are unprecedented.Over two days, we will hear from some outstanding regional and international retail leaders as well as senior executives from leading corporations who are helping to reshape the industry. Completing the line-up are economic experts and a selection of exciting new, disruptive businesses captivating the next generation of shoppers.Confirmed speakers to date include executives from Alibaba, Google, Carrefour, Lazada, IKEA, Robinsons, LVMH, Zalora and NTUC Fairprice Co-operative, Nike and Love, Bonito.The speakers will try to pinpoint the strategies needed to stay successful in this complex industry. They will consider where the opportunities are for growth and investment to provide a clearer idea of the direction Asia-Pacific’s retail market is heading.Located in Malaysia’s retail and fashion hub, Kuala Lumpur, the Congress will equip you with the knowledge of how to captivate

By Editorial Team

The Singapore Jewellery & Gem Fair Returns this November

The region’s largest fine jewellery fair, The Singapore Jewellery & Gem Fair, returns for its fourth edition from 4-7 November, 2016 at the Marina Bay Sands Expo and Convention Centre.Retailers, buyers and avid collectors can look forward to a massive selection of fine jewellery from more than 200 international exhibitors which will be available at wholesale prices. Exhibitors at the fair will showcase luxurious jewellery collections to everyday wearable pieces by internationally-acclaimed jewellers from Austria, Belgium, Germany, Hong Kong, India, Italy, Japan, Switzerland, Taiwan, Thailand, USA, Singapore and other parts of the world.The Singapore Jewellery & Gem Fair has grown significantly in terms of visitors as well as buyers over the years. In 2015, the fair attracted 10,018 buyers and achieved approximately S$16 million in onsite sales. Southeast Asia is an emerging market with more than US$50 billion worth of jewellery in the region.“We have seen an increase in the number of trade buyers attending the Singapore Jewellery and Gem Fair, including Poh Kong Jewellery from Malaysia, Pesona Fine Jewellery from Indonesia, as well as local retailers such as Aspial-Lee Hwa Jewellery, Sookee Jewellery and Poh Heng Jewellery,” said Paul Wan, Managing Director, UBM Exhibition Singapore Pte Ltd. “We believe it is important for retailers to source a wider variety of designs to cater to the different needs and demands of their customers. At the same time, retailers can also take the opportunity to learn about and adapt new technologies which help them to expand their offerings with cost reduction.”This year, the Singapore Jewellery & Gem

By Editorial Team

Singapore Jewellery & Gem Fair 2015: A Cut above the Rest

Widely recognised as the largest and most significant fine jewellery event in the region, Singapore Jewellery & Gem Fair 2015 will open its doors from 22-25 October at the Sands Expo and Convention Centre in Singapore. From the most coveted to the most practical, the third edition of the fair will see an expanded range of irresistible propositions to satisfy every desire for fine jewellery and gems.Southeast Asia’s most important jewellery show will present more than 200 exhibitors representing every gem and jewellery sector in 10 themed and country pavilions. Counting internationally-acclaimed jewellers from Austria, Belgium, Germany, Hong Kong, India, Italy, Japan, Switzerland, Taiwan, Thailand, USA, Singapore and other parts of the world as its exhibitors, the fair will awe visitors with a massive selection of uniquely crafted jewellery and gemstones.With a showcase of more than 100,000 pieces of fine jewellery as well as loose gems, diamonds, precious stones, and pearls ranging from affordable pricing to millions of dollars, the fair promises the ultimate jewellery shopping experience for everyone.Visitors can expect endless options from luxurious collectibles to everyday wear pieces and from engagement rings to gifts for someone special. In addition, visitors will have the opportunity to win attractive prizes such as hotel vouchers and skincare hampers at the daily lucky draws, as well as a two-day-one-night stay at Marina Bay Sands Orchid Suite.Apart from its sheer size, the fair is also markedly differentiated in the regional marketplace for extending exclusive quality items “from the source” at the most alluring prices to its visitors. This is

By Editorial Team