As one of Australia’s largest on-site service networks and providers of material processing and surface protection products, REMA TIP TOP is an industry expert with over a century of experience. We speak with the management team to learn more about the company’s history and exciting prospects.
REMA TIP TOP LEADS THE INDUSTRY IN MINING EXCELLENCE
First conceptualised over 100 years ago, REMA TIP TOP has worked to construct a time-tested and reliable reputation, delivering top quality for its international clientele.
Providing a global service network backed by a broad range of material processing products such as conveyor belts, rollers, hoses, and technology, as well as surface protection products including polymer-based products and linings, alongside the automotive sector, REMA TIP TOP is a true industry leader.
Setting the stage with innovation and technological developments, the company’s products are used across the globe to extend service life and reduce maintenance costs for its customers’ assets.
REMA TIP TOP provides products and services for Australia’s major mining houses, original equipment manufacturers (OEMs), engineering, procurement, and construction management (EPCM) companies,
and other organisations and suppliers.
The company’s services span everything from specialist rubber lining wear and corrosion protection to total conveyor maintenance, management, and product supply, making REMA TIP TOP a proud global market leader in products and services for materials processing and surface protection.
REMA TIP TOP differentiates itself from the competition in a variety of ways.
“In Australia, we have one of the largest service networks and currently hold major contracts with companies like Broken Hill Proprietary Company (BHP), Fortescue Metals Group (FMG), Rio Tinto, and BHP Mitsubishi Alliance, to name a few,” introduces Dean Lancaster, General Manager – Operations and Services.
Additionally, Kevin Exeter, Work Health, Safety, Environment, and Quality Manager, finds that the company’s constant pursuit to be the best, deliver the highest standards, and remain committed to safety and welfare serve to differentiate it.
“REMA TIP TOP retains the feeling of family whilst growing, and it is the determination of every one of our workers that keeps us growing,” he details.
For Danielle Staniskov, Senior HR Business Partner, it’s truly the hard work and dedication of the company’s employees that make REMA TIP TOP such a distinctive workplace.
“Our primary differentiator isn’t just our products; it’s our people. Our core strength lies in our culture and our dedicated team,” she expands.
The passion, skills, and commitment to continuous improvement shown by employees are what make a long-term difference. REMA TIP TOP believes that through supportive, flexible, and engaging environments, its team is empowered to deliver the highest quality products and services.
A HISTORY OF INNOVATION
Due to REMA TIP TOP’s vast history of successful innovation and progress, it has a reputation for only offering the best and most advanced products and services.
The company utilises its extensive experience, laboratory, and field tests to select the right materials for every kind of operating condition and make the respective protection systems fully effective.
Improving the availability of its customers’ plants is REMA TIP TOP’s main objective. The company’s products – and their proven reliability – provide plants with the most effective and long-lasting protection, helping customers reduce maintenance costs and extend the service life of equipment.
As a pioneer of the rubber manufacturing industry, the company’s legacy is a testament to the creativity and innovative spirit of its people. It fosters an environment where team members are encouraged to be curious, challenge the status quo, and propose new ideas.
“We believe that innovation isn’t a top-down process – it comes from the people on the ground who have first-hand knowledge of our products and customer needs. By empowering them, we ensure our tradition of technological advancement continues to thrive,” insights Staniskov.
“REMA TIP TOP retains the feeling of family whilst growing, and it is through the determination of every one of our workers that keeps us growing”
Kevin Exeter, Work Health, Safety, Environment, and Quality Manager, REMA TIP TOP
THE BUILDING BLOCKS OF SUCCESS
REMA TIP TOP follows values that define its identity as a company, how it works, and what it stands for. These values consist of respect, equality, MateSafe, and accountability (REMA) – empowering the team and strengthening relationships with customers, partners, and the communities.
“The underlying sentiment behind this rollout was to have a set of values that were easy for employees to learn and understand. Using the REMA acronym has made it easy for our team to learn, understand, and practice these values on a day-to-day basis,” highlights Lancaster.
Specifically, the company’s MateSafe initiative reinforces a strong safety culture where looking out for one another is second nature. MateSafe builds on the Australian culture of mateship and consists of working collaboratively to ensure safety at every turn.
Respect and equality entail everyone being treated the same and different opinions being respected, which allows for a safer environment where people are free to express themselves and feel empowered. These attributes are also demonstrated through the company’s flexible approach to work, which allows employees to manage personal commitments.
“These values strengthen our teams by prioritising safety and ensuring people feel confident in speaking up and sharing their thoughts. The best ideas always come from the staff on site; our workers have a phenomenal amount of knowledge,” details Exeter.
As the foundations of REMA TIP TOP’s culture, these values are also crucial to the company’s continued success and longevity. According to Staniskov, this culture of care and accountability builds strong relationships – both internally and with the company’s external partners and communities.
As REMA TIP TOP looks towards the future, it has various goals and priorities to further its footprint and services provided.
“Over the past three years, operations have increased our labour pool, service capabilities, and revenue by 10 to 15 percent year-on-year,” specifies Lancaster.
Additional priorities include focusing on enhancing the employee experience, as REMA TIP TOP is continually prioritising improvements to its internal systems and processes, and working on strengthening communication to ensure everyone feels included.
“Our primary goal is to create a culture of open feedback, so REMA TIP TOP remains an exceptional place to work for our staff,” prides Staniskov.
“We believe that innovation isn’t a top-down process – it comes from the people on the ground who have first-hand knowledge of our products and customer needs. By empowering them, we ensure our tradition of technological advancement continues to thrive”
Danielle Staniskov, Senior HR Business Partner, REMA TIP TOP
EMPOWERING PEOPLE AND COMMUNITY
REMA TIP TOP’s thriving people-centric culture is the ultimate driver of its success. The company’s ability to listen to its employees, provide them with flexibility, and empower them to innovate is its greatest strength, ensuring continued industry leadership.
“The success of our products is a direct reflection of the talent and expertise of our people. From sales and customer service staff to engineers, every member of our team is dedicated to providing the best solutions possible,” expands Staniskov.
“We invest heavily in training and development, which includes sending staff to facilities around the globe, ensuring they have the technical knowledge to not only understand our products but also advise customers on how to maximise the longevity and efficiency of their assets. Our people are the real solution providers.”
As staff are the most valuable asset any company can have, REMA TIP TOP is dedicated to ensuring every team member feels heard, valued, and recognised for their contributions.
Equally, the company also participates in corporate social responsibility (CSR) practices to ensure the longevity and growth of the communities in which it operates.
“We believe in empowering our people to drive our community involvement,” notes Staniskov.
This includes sponsoring employee sports teams, along with indigenous children’s sports teams in remote locations. Additionally, REMA TIP TOP partakes in regular charity drives for causes such as breast cancer awareness, men’s health, general mental health initiatives, blood donations, winter appeals, and charitable fun runs.
“These kinds of initiatives not only give back but also build a stronger sense of camaraderie and pride within our teams,” Staniskov cheerfully concludes.
